Includes the first five VoIP users. Extra users are calculated at $20 per user per month.
YEG VoIP
Business phone systems that do not fight the network.
Hosted calling, desk phones, softphones, voicemail, routing, queues, office hours, number moves, and support from the same team that handles your firewall, switching, Wi-Fi, users, and tickets.
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Call flowBusiness hours, routing, queues
UsersDesk phones, mobile app, softphone
PortalTickets, invoices, recurring service
01Voice first
Phone design comes before generic IT bundles.
02Network checked
Firewall, VLAN, switch, and Wi-Fi readiness are part of the install.
03Portal tied
Support and recurring billing stay linked to the yegIT customer portal.
Starting package
Five users start at $100/mo. Each additional user is $20/mo.
Desk phones, headsets, softphones, adapters, Alberta GST, and install work are quoted into the yegIT portal from the website estimator so billing and support stay connected.
Budget Yealink T31/T34 options and premium T54W, T57W, and T58W Pro phones are priced in the estimator.
Ethernet with PoE skips the Yealink power adapter. Wi-Fi or non-PoE desks add one power adapter per phone.
Softphone setup and five-headset bundles can be added with or without headset bases.
What gets built
A phone stack that feels simple at the desk and clean behind the scenes.
yegIT handles number planning, call routing, users, ring groups, auto attendants, voicemail, handsets, softphones, training, and the support path after go-live.
Menus, queues, hours
Callers reach the right people without staff manually passing every call around.
Desk and softphones
Office phones, laptop calling, mobile users, and voicemail to email.
Number moves
Port planning, test calls, fallback planning, and staff-ready launch windows.
Same portal
Phone issues, billing, and change requests stay in the yegIT support record.
Install flow
From first call map to go-live.
Numbers, departments, hours, phones, internet, and network gear.
Call routing, queue behavior, voicemail, users, and failover plan.
Provision phones, test calls, train staff, and schedule cutover.
Portal tickets, recurring billing, and clean documentation for changes.
Ready for phones
Start with the phone system, then connect the rest of the office.
Send the details once. The support bridge prepares the request for the yegIT portal and email-to-ticket.